PRIVACY STATEMENT

Thank you for visiting our website and showing interest in our business. We are committed to protecting and securing personal data disclosed to us and want you to enjoy and feel safe browsing our website and using the services we offer. 
Therefore, we want you to know which personal data we collect when you make use of our services and how this information is used subsequently.

We take technical and organizational security measures to optimally protect your data from accidental or wilful manipulation, loss, destruction and/or unauthorized third party-access. These measures are continuously improved in accordance with technical progress. Our privacy policy conforms to the provisions stipulated by the Federal Data Protection Act (BDSG) and other privacy regulations for the internet.

Here, we’d like to explain you which of your personal information we collect and what we use it for. Moreover, we’ll let you know how we protect your data from unauthorized access, who we disclose it to (subject to your consent) and how you can change the data you shared with us.

 

1. Personal Data

Personal data is information that serves to identify you. This includes e.g. your first and last name, (postal) address, or phone number. It does not include information that cannot be directly linked to your identify (like favourite websites or the number of website users).

2. Which personal data do we collect?

We collect personal data to transact the services selected by you and to contact you. The information is collected when you fill out our contact or inquiry online forms. Additionally, we collect personal data when e-mails are being transmitted. Personal information related to booking touristic services are collected through phone calls with you.

3. How do we use and process your personal data?

Our business is selling touristic services, including all related activities, payment services, etc. Data are exclusively collected, processed and used for this purpose.

If personal information is collected in relation to the booking of touristic services, we use suchlike data for the purposes defined in the respective agreement to place the product and transact the services related.

Any collection, processing and use of personal data for promotion or market research are subject to your prior consent and the respective legal regulations. You are entitled to object to suchlike use of your data at any time. Ineach case, you will be specifically informed on your respective right to object to suchlike use of your personal data for promotion, market research or opinion polling.

4. Disclosure of Personal Data to Third Parties

In order to perform and transact the tourist services we act as brokers for, we will share your personal data with respective contractual partners (e.g. tour operators, airlines, hotels, travel agents or agencies, car rental companies, payment or sales system providers, or travel insurance providers).

We exclusively disclose personal data within the scope permitted by law if necessary to transact your booking, process the services ordered by you and the related payment processes. In all other cases, personal information disclosed will be anonymized prior to disclosure to prevent any identification of individuals.

Moreover, personal data are only collected and disclosed to official institutions and authorities are required by law. We will definitely not sell personal information (in particular addresses) to any third party.

5. How do we protect your data?

In order to process your data as safe as possible we generally use security software SSL (Secure Socket Layer) for transmitting data between your computer and our server. As a result, all data transmission is encrypted.Your personal information is generally stored in compliance with the legal regulations of the Federal Republic of Germany.

If we disclose data to our own service providers for the purposes described herein, they are not only obliged to observe the respective legal provisions but also bound by agreement to comply with our privacy policy.

6. Use of Cookies

When you visit our website your browser software stores information in form of cookies on your computer. These cookies serve to facilitate improved use of our website’s functions since we will be able to identify your computer when you visit us again. The repeated entry of data (such as search criteria, travel dates, etc.) is thus simplified.

Most browsers have been set to automatically accept cookies. You can, however, deactivate the storing of cookies or set your browser to inform you as soon as cookies are being transmitted. Moreover, you can delete stored cookies from your hard disk at any time.

To a limited extent, our services can also be used without cookies.

7. Use of Google Analytics

This website makes use of Google Analytics, a web analysis service provided by Google Inc. (hereinafter referred to as "Google"). Google Analytics uses cookies to gather information about your user behavior on our website. Said data are usually transmitted to a Google server in the US, where it is also stored and processed.

By setting your browser software correspondingly, you can prevent the installation / storage of cookies. We do however point out on the fact that - as a consequence thereof - you might not be able to use all functions this website offers to the full extent.

Google uses said information to evaluate your user behaviour on this website, prepare reports about website activities, and to provide further services for the website’s owner related to the use of the website and the internet. Moreover, Google might disclose the information to thirds parties if so required by law or for processing services provided by these third parties for Google. In no case whatsoever will the IP address transmitted by your browser in relation to Google Analytics be linked to other data of Google

We’d like to inform you that on this website Google Analytics was extended to include the code "gat._anonymizeIp();" in order to ensure the anonymized capture of IP addresses (so-called IP masking). If the IP anonymization function is being enabled, Google will abbreviate your IP address within EU member states or other contracting parties to the Agreement on the European Economic Area to ensure all captured data are being anonymized. Only in exceptional cases, full IP addresses will be transmitted to US-based Google servers and abbreviated there.

Additionally, you may prevent the capturing and transmission of data (including your IP address) related to your use of our website and generated by cookies to Google as well as Google’s processing thereof if you download and install the browser plug-in available through the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
For more information on Google Analytics’ terms of use and privacy policy, please refer to http://www.google.com/analytics/terms/de.html or http://www.google.com/intl/de/analytics/privacyoverview.html.

By using the present website, you consent to the processing of your personal information gathered by Google in the way and for the purposes specified above. 

8. Links to Third Party-Websites

Our online services also comprise links to third party-websites, which are not subject to the present privacy policy. Respective website owners’ compliance with data protection regulations is beyond our reasonable control. Consequently, we assume no liabilities whatsoever for the correctness, up-to-datedness and completeness of the information and content provided by suchlike third party-websites.

9. Important Information for US-Travelers

A federal US law on terrorist search requires airlines to disclose all their passengers’ flight and booking information to the US immigration department before US territory is being entered. If the respective information is withheld, the passenger in question will not be allowed to enter US territory.

If you have any questions regarding privacy, please mail to: j.sacco@reiseservice-sacco.de